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Last month, on September 21, Skype was unavailable for hours. The outage occurred right after a “larger-than-usual configuration change”. Some Skype versions were unable to handle the update and disconnected their users. As the large number of disconnected users continued trying to reconnect, they inadvertently slowed down the service and brought it down.
“When these users tried to reconnect, heavy traffic was created and some of you were unable to use Skype…”
– Gurdeep Pall (Corporate VP Skype)
Essentially, we DDOS’d Skype.
As an apology for what might have been the worst outage to date, Skype are now giving away 20 free minutes of call credits. But even apologetic, free call credits aren’t without a caveat:
“Make sure that you look out for your free calls as they will be available to use for 7 days.”
– Email from Skype